Showcase · Bike workshops
How the Veloluck workshop works.
Veloluck GmbH is a fictional bike workshop. Follow a repair from intake to handover, then sell something at the counter.
What digita show is
Real workflows, fictional companies.
1 · Showcase
Fictional companies
Every company, customer, bike and address is made up, so you can try anything.
2 · Handbook & Schema
Built from the handbook
Each app is a set of definitions, with hooks for what metadata cannot say.
3 · Live Engine
The real platform
The same engine, admin app and website renderer as every digita app, in six languages.
A work order's way
- 1
Take a bike in
Open a work order for a customer and their bike, and note what needs doing.
Intake - 2
Quote the repair
After the diagnosis, put parts and labour on a quote, and let the customer sign it.
Quote - 3
Repair it
Move the work order through the repair, with time and parts from stock.
Repair - 4
Invoice with a Swiss QR bill
Turn the work into an invoice that carries a Swiss QR bill, and record the payment.
Invoice - 5
Hand it over
The customer signs for the bike at pickup, and the work order closes.
Handover
What the workshop sees.
“How is a repair tracked from intake to pickup?”
Work order
Customer, bike, the work and its state on one page.
“How does a completed job turn into a bill?”
Swiss QR invoice
The invoice the work order turns into, with its QR payment part.
“How do riders book a service online?”
Online booking
The customer books a service on Veloluck's website, and the request lands in the app.
“What about direct counter sales?”
Sell at the counter
Sell a part or a bike to a walk-in customer.
“Does it work at the bench and front desk?”
The workshop app, at the desk and on the phone.
One app for the front desk and the technicians, drawn for the screen at hand.
“Who sees what inside the workshop?”
Every role sees only what it may do
Front desk, technicians and managers each see the views, actions and reports tailored to their role.
For engineers
How Veloluck is built.
Definitions, not code: what the workshop app and its website are made of.
Intake
Take a bike in
- Customer
- Ammann Oliver
- Bike
- Brunnwald Alltag 7 2019
- Technician
- Lena Müller
Repair
Repair it
- Received
- The bike is in
- In diagnosis
- A technician looks at it
- Quote pending
- The customer decides on the quote
- In repair
- The work is done
- Ready for pickup
- The customer is told
- Closed
- Handed over and paid
See Veloluck from the customer's side.
Veloluck GmbH has a website of its own, drawn by the same renderer as this page.